Privacy Policy

Last Updated: September 12, 2026

At Signbox Co. ("Signbox Co.," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, signboxco.com, or purchase our products and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Create an account
Place an order
Contact us
Subscribe to emails or marketing communications
Request customer support
Submit information through forms on our website
Participate in promotions, surveys, or other website activities

Depending on how you interact with our website, the information we may collect can include:

Name
Billing address
Shipping address
Email address
Telephone number
Account login information
Order and purchase history
Payment and transaction information
Information you provide when communicating with us
Other information you voluntarily provide

We do not intentionally collect sensitive personal information unless it is necessary to provide a service and is lawfully obtained.

2. Payment Information

When you make a purchase through our website, payment information may be processed by third-party payment processors.

We do not need to store or have access to your complete credit or debit card number when payment processing is handled by a third-party payment provider.

Payment processors may collect and process payment information in accordance with their own privacy policies and terms.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General geographic information
Website usage and interaction information

This information may be used to operate, maintain, secure, and improve our website and services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information about your visit.

We may use cookies to:

Keep items in your shopping cart
Maintain your login session
Remember website preferences
Improve website functionality
Understand how visitors use our website
Analyze website traffic
Improve our products and services
Support advertising and marketing activities, where applicable

Some cookies may be provided by third-party services that operate on our behalf.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

5. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Ship products
Provide customer service
Communicate with you about your orders
Respond to questions and requests
Manage customer accounts
Improve our website and products
Detect and prevent fraud or unauthorized activity
Maintain website security
Send marketing communications when permitted
Analyze website usage and performance
Comply with applicable laws and legal obligations

6. Marketing Communications

If you choose to receive marketing communications from us, we may use your email address or other contact information to send you information about products, promotions, sales, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending transactional communications necessary to complete or service an order.

7. How We Share Information

We do not sell your personal information for money.

We may share personal information when necessary to operate our business and provide services to you.

This may include sharing information with:

Payment processors
Shipping and delivery providers
Website hosting providers
Website and technology service providers
Customer service providers
Email and marketing service providers
Analytics providers
Fraud prevention and security providers
Professional advisors
Government agencies or law enforcement when required by law

Third-party service providers are generally permitted to use personal information only as necessary to provide services to us or as otherwise permitted by law.

8. Third-Party Websites and Services

Our website may contain links to websites, social media platforms, or services operated by third parties.

These third parties have their own privacy policies and practices. We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services that you visit.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. How Long We Keep Personal Information

We retain personal information for as long as reasonably necessary to:

Provide our products and services
Complete transactions
Maintain business and financial records
Resolve disputes
Enforce our agreements
Comply with legal, tax, accounting, and other applicable requirements

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it as appropriate.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Request information about how your personal information is collected or used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request a copy of certain personal information
Object to or restrict certain processing activities

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on your circumstances and applicable law, these rights may include rights concerning access, correction, deletion, and certain choices regarding the use or sharing of personal information.

To exercise applicable privacy rights, please contact us using the information below.

We will process verified requests in accordance with applicable law.

14. European Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction where similar privacy laws apply, you may have additional rights regarding your personal information.

These rights may include access, correction, deletion, restriction of processing, data portability, objection to processing, and withdrawal of consent where applicable.

PrestaShop notes that GDPR can apply to businesses outside the European Union when they process personal information of individuals in the EU.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact us:

Signbox Co.

Website: signboxco.com

Email: info@signboxco.com

Phone: 206-580-3030